-   You need to have uploaded  all mandatory documents , both for the finished product and for the raw materials  to validate the step

-   You can only upload one document per document type. If you have several documents for one document type (example: 3 different documents for the document type ‘Packaging Information’),  you need to combine all three documents into 1 PDF before uploading.  

-   Validating the step  will  plan the review to the expert.  Do not forget to click Validate Step.

-   Automatic weekly reminders will be sent to remind you on the documents that still need to be uploaded and the due date. Create a rule in your mailbox to store these mails under a  FastReg folder.

-   There are deadlines to provide us with the documents we need for each product:

o     You have up to 3 months to upload all mandatory documents for step  1 : the Formula Check + CPSR-A

o     You have 1 month to provide us with the mandatory documents for step  2 : the CPSR/PIF

o     You have 1 month to correct your labels according to the Label & Claims Check report we’ll have provided you with

If you are unable to upload the mandatory documents within the deadline , the product will be archived and  there will be a penalty fee of 250€ to be paid by the brand to open it up again. If more than 6 months have  passed we will need to start the registration from scratch.

-   The free support included should cover the communication for the whole registration process. Should you need more support, it will be charged additionally as per our hourly fees.

-   We work on a first-come, first-served basis. If needed, it is possible to work on your product as a priority against a rush fee.